Jeton
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How can I add my card into Wallet?
Yes! If you have a Jeton Visa Card, you can add it to Google Pay. To do this, open the Wallet feature under your phone’s Settings menu, select Add new card, and manually add your Jeton Visa Card. P...
What is faster withdrawal by bank transfer?
When initiating a manual bank transfer withdrawal request, the standard processing time typically takes 48 hours until the payment reaches your bank account. However, you can expedite the transacti...
Can I add my card into Wallet?
Yes! If you have a Jeton Visa Card, you can add it to Google Pay. To do this, open the Wallet feature under your phone’s Settings menu, select Add new card, and manually add your Jeton Visa Card. P...
Why is my payment withdrawal pending? What should I do?
The withdrawal processing time depends on various factors and can sometimes take longer than expected. You can check the current status on your Transactions tab. If you request a withdrawal and s...
What deposit payment options do I have?
Jeton provides a variety of deposit methods to suit you. Upload funds quickly and easily and start using your Jeton account right away. Depending on your Jeton account registered country, you ca...
How to deposit with JetonCash?
You can always purchase JetonCash in your preferred amount from our growing list of official resellers. Deposit with JetonCash is instant, secure, and super simple -use the JetonCash voucher to top...
Where can I view my deposit history?
You can click on the Transactions/History tab to view the history of your transactions. Once you click the button, your recent transactions will be displayed here. You can also filter your tran...
How to contact us?
We’re always here to help! The easiest way to contact us is through our 24/7 live chat support. You can also reach us anytime at team@jeton.com, and we’ll be happy to assist you. Contact us
How to verify my identity? step-by-step
Verifying Your identity on Jeton Wallet website👉 After your initial registration, you will be presented with a KYC notice, where you can start the verification process. 👉 Press on "Start verificati...
I was asked to complete the Additional Account Verification. What should I do?
As a customer of ours, it may be requested from you to complete our Additional Account verification. That may happen upon a certain transaction volume or after a certain transaction. To be able t...