Jeton
- Total activity 273
- Last activity
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Activity overview
Latest activity by Jeton-
Jeton created an article,
➡️ What can I do if my Phone is lost/stolen?
You can suspend/delete your card in your Google Account or we can do it on your behalf. You can continue to use your physical card, and add again into your new Phone.
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Jeton created an article,
➡️ Can I add another bank's card to Wallet?
Yes you can add as long as the Issuer supports.
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Jeton created an article,
➡️ Will I get a notification for transactions?
Yes you will see declined/approved transaction notification in your main screen. Also you can check your transactions under the Jeton app/transaction list.
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Jeton created an article,
➡️ Why do I see a tick mark with 'Done' on my device when the terminal in the shop says the payment has been declined?
Tick indicates that the terminal can read your token. Approve/Decline message comes after according to card availability controls.
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Jeton created an article,
➡️ I can’t add my Card into Wallet and it says “'Card Not Added - Contact Your Issuer”
Your card should be (temporarily) closed/blocked and hence cannot be used, please activate/unfreeze it and try again.
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Jeton created an article,
➡️ When my Card isn’t suitable to use (like insufficient funds or freezed) are my tokens affected?
Yes. To be able to use your Tokens (DPANs) your main Card (FPAN) should be available to use.
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Jeton created an article,
➡️ When I “Suspend/Freeze” or “Delete” my Jeton Card from Wallet, can I still use my Physical/Virtual Card?
Yes, you can. Actions on your Token (DPAN) doesn’t affect your Card (FPAN).
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Jeton created an article,
➡️ Can I resume the deleted cards/tokens if I find my lost device?
Deleted/removed cards can't be resumed, only suspended cards can. But you can add your deleted card again whenever you want.
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Jeton created an article,
➡️ Can I add a card again if I deleted it once?
Yes you can add your card (FPAN) again by following the same steps at the beginning.
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Jeton created an article,
➡️ Can I delete my card from Wallet?
Yes you can. You can take action about each your tokens (DPANs) individually. Under “Show Card Details” or “Manage” you will see your Devices where your Jeton Card has been added. You will also see...