Jeton
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What do I need to open an account with Jeton?
It's easy to get started with Jeton.First, you can go to the Jeton website or download the Jeton app from the Apple/Google Store and create your Jeton account by clicking signup and following a few...
Jeton wallet don't let me sign up? Find out reasons here
Common reasons why Jeton Wallet don't let you sign up: You must be 18 or older to use our services. Inaccurate personal information You already have Jeton account You are trying to register fro...
Do I need to verify my identity?
Verification is required to use Jeton Wallet. If you do not verify your information, we can't let you use your account. In order to comply with financial regulations, we have to know who you ar...
Can I suspend (freeze) my Jeton Card from Wallet?
Yes you can. You can take action about your tokens (DPAN) individually. Under “Show Card Details” or “Manage” you will see your Devices where your Jeton Card has been added. You will also see statu...
Can I suspend (freeze) my card from Wallet?
Yes you can. You can take action about your tokens (DPAN) individually. Under “Show Card Details” or “Manage” you will see your Devices where your Jeton Card has been added. You will also see stat...
Can I resume/unfreeze my Suspended Jeton Card?
Yes, as like your physical/virtual card (FPAN), you can take similar action for your Token (DPAN) into Wallet. Please check previous answer, it describes the function.
While I try to add my card to Apple Wallet, it asked me to verify and provide “Call Center” option, what does it mean?
As of 22 August 2025, Apple Pay no longer supports Jeton Visa Cards.
Can I delete my card from Wallet?
Yes you can. You can take action about each of your tokens (DPANs) individually. Under “Show Card Details” or “Manage” you will see your Devices where your Jeton Card has been added. You will also ...
➡️ What happens if my iPhone is lost/stolen?
You can suspend/delete token (added card) through iCloud or we can do it on your behalf.You can continue to use your physical card, and add again into your new iPhone.
Does unpairing an Apple Watch from iPhone remove the card on Apple Watch?
Yes. The cards on your Apple Watch will be removed if your watch is unpaired from your iPhone.