Jeton
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How do I use my credit/debit card with Jeton?
Please note that for now, credit and debit card deposits are instant and only available for a select number of countries. Please check here for more information. To make a deposit to your Jeton Ac...
What is my User ID ?
User ID is your unique user number required to access your Jeton Wallet Account. Where to find it: How to find it on the app: Alternatively, you can sign in by phone number or email.Get th...
How long does verification take?
Processing times for verification can reach approximately 2 business days; however, during the periods of significant public interest in Jeton wallet, processing periods can take longer. ⌛ Be su...
What do I need to open an account with Jeton?
It's easy to get started with Jeton.First, you can go to the Jeton website or download the Jeton app from the Apple/Google Store and create your Jeton account by clicking signup and following a few...
Jeton wallet don't let me sign up? Find out reasons here
Common reasons why Jeton Wallet don't let you sign up: You must be 18 or older to use our services. Inaccurate personal information You already have Jeton account You are trying to register fro...
Do I need to verify my identity?
Verification is required to use Jeton Wallet. If you do not verify your information, we can't let you use your account. In order to comply with financial regulations, we have to know who you ar...
Can I suspend (freeze) my Jeton Card from Wallet?
Yes you can. You can take action about your tokens (DPAN) individually. Under “Show Card Details” or “Manage” you will see your Devices where your Jeton Card has been added. You will also see statu...
Can I suspend (freeze) my card from Wallet?
Yes you can. You can take action about your tokens (DPAN) individually. Under “Show Card Details” or “Manage” you will see your Devices where your Jeton Card has been added. You will also see stat...
How to purchase and deposit JetonCash?
Purchasing JetonCash is super easy via our trusted resellers. You can always purchase JetonCash in your preferred amount from our growing list of official resellers. Our resellers: ...
Can I resume/unfreeze my Suspended Jeton Card?
Yes, as like your physical/virtual card (FPAN), you can take similar action for your Token (DPAN) into Wallet. Please check previous answer, it describes the function.