Jeton
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➡️ I withdrew via JetonCash. How does it work?
Adds extra when you shop online. 🔐With JetonCash, you shield your bank card details and your money. Instead of using your regular debit or credit card create a virtual payment card that allows you ...
➡️ It has been more than one week and I have not received the funds
Sometimes transfers can take a few days to appear on your statement. If the funds don’t arrive within 5 business days, could you send us a bank statement showing your name, banking details, and all...
➡️ My bank withdrawal was unsuccessful
Possible reasons for why withdrawal was unsuccessful: 👉 You are trying to withdraw funds to someone else bank account. Please note that Your withdrawals can only be instructed to a bank account in ...
➡️ How long will my bank transfer withdrawal take?
When you withdraw through bank transfer, there are a few things you need to know. The most important thing is that these requests are processed from Monday to Friday, so if you request a withdrawal...
➡️ Are there any withdrawal fees?
The exact fees for other currencies in the system may change depending on the option available in your region and on your country of residence. You can check them out here! 👍 In case of a transacti...
How can I withdraw money from Jeton Wallet?
Please click on the menu ´Send´, and you will be able to see all of the withdrawal methods available for your country of residence. Alternatively, you can check our fee page here and select your ...
Can I add funds to my Jeton account using somebody else's card or bank account?
You must not deposit through a payment method if you are not the named holder of that payment method account.❗ Jeton takes any violation of this requirement very seriously and will treat any attemp...
I've deposited through bank transfer, but the money is still not in my Jeton account. What should I do?
For your deposit to be allocated correctly, please ensure that: You have accurately entered the reference number and other bank account details we provided for your transaction. You have checke...
What are the fees for deposits?
The exact fees for other currencies in the system may change depending on the options available in your region and on your country of residence. You can check them out here! 👍 In case of a transact...
What to do if I can’t make a deposit?
If you cannot make a deposit please pay attention to the points below: Deposit only using your personal bank account Check that you have entered the correct online banking details Double-check if...