Jeton
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➡️ How long will my bank transfer withdrawal take?
When you withdraw through bank transfer, there are a few things you need to know. The most important thing is that these requests are processed from Monday to Friday, so if you request a withdrawal...
➡️ Are there any withdrawal fees?
The exact fees for other currencies in the system may change depending on the option available in your region and on your country of residence. You can check them out here! 👍 In case of a transacti...
How can I withdraw money from Jeton Wallet?
Please click on the menu ´Send´, and you will be able to see all of the withdrawal methods available for your country of residence. Alternatively, you can check our fee page here and select your ...
Can I add funds to my Jeton account using somebody else's card or bank account?
You must not deposit through a payment method if you are not the named holder of that payment method account.❗ Jeton takes any violation of this requirement very seriously and will treat any attemp...
I've deposited through bank transfer, but the money is still not in my Jeton account. What should I do?
For your deposit to be allocated correctly, please ensure that: You have accurately entered the reference number and other bank account details we provided for your transaction. You have checke...
What are the fees for deposits?
The exact fees for other currencies in the system may change depending on the options available in your region and on your country of residence. You can check them out here! 👍 In case of a transact...
What to do if I can’t make a deposit?
If you cannot make a deposit please pay attention to the points below: Deposit only using your personal bank account Check that you have entered the correct online banking details Double-check if...
How do I use my credit/debit card with Jeton?
Please note that for now, credit and debit card deposits are instant and only available for a select number of countries. Please check here for more information. To make a deposit to your Jeton Ac...
What is my User ID ?
User ID is your unique user number required to access your Jeton Wallet Account. Where to find it: How to find it on the app: Alternatively, you can sign in by phone number or email.Get th...
How long does verification take?
Processing times for verification can reach approximately 2 business days; however, during the periods of significant public interest in Jeton wallet, processing periods can take longer. ⌛ Be su...