I applied for physical Jeton card, but I never received it.

Card Delivery Information

Please note that delivery times may vary due to international shipping. If you do not receive your card within 2 weeks of placing your order, kindly contact our Customer Support Team for assistance.

To avoid delays or issues during the delivery process, please ensure that your shipping address is accurate and complete when placing your order. Double-check the following details:

• Country

• City

• Postal code (make sure it matches your city/region)

• Street name

• Building name and/or number

• Apartment and/or door number

Incomplete or incorrect address information may result in failed delivery attempts or return shipments.

If you need to update your delivery address or have questions, please our customer support team .