Jeton
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➡️ How do I use my credit/debit card with Jeton Wallet?
Please note that for now, credit and debit card deposits are instant and only available for a select number of countries. Please check here for more information. To make a deposit to your Jeton Wa...
➡️ What is my User ID ?
User ID is your unique user number required to access your Jeton Wallet Account. Where to find it: How to find it on the app: Alternatively, you can sign in by phone number or email.Get the a...
➡️ How long does verification take?
Processing times for verification can reach approximately 2 business days; however, during the periods of significant public interest in Jeton wallet, processing periods can take longer. ⌛ Be s...
What do I need to open an account with Jeton wallet?
It's easy to get started with Jeton.First, you can go to the Jeton website or download the Jeton app from the Apple/Google Store and create your Jeton account by clicking signup and following a few...
➡️ Do I need to verify my identity?
Verification is required to use Jeton Wallet. If you do not verify your information, we can't let you use your account. In order to comply with financial regulations, we have to know who you ar...
Can I suspend (freeze) my card from Wallet?
Yes you can. You can take action about your tokens (DPAN) individually. Under “Show Card Details” or “Manage” you will see your Devices where your Jeton Card has been added. You will also see statu...
While I try to add my card to Apple Wallet, it asked me to verify and provide “Call Center” option, what does it mean?
As of 22 August 2025, Apple Pay no longer supports Jeton Visa Cards.
➡️ What happens if my iPhone is lost/stolen?
You can suspend/delete token (added card) through iCloud or we can do it on your behalf.You can continue to use your physical card, and add again into your new iPhone.
Does unpairing an Apple Watch from iPhone remove the card on Apple Watch?
Yes. The cards on your Apple Watch will be removed if your watch is unpaired from your iPhone.
Does removing a card from my iPhone affect the card on my Apple Watch when they are paired together?
No. Any card added to your Watch app is treated independently to the card(s) on your other devices.