Jeton
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➡️ How long will it take for the money to arrive?
👉 When you send money from your Jeton Wallet account, we process it instantly. 👉 If the recipient has a fully-verified Jeton Wallet account they will receive instant notification of the incoming fu...
➡️ It has been more than one week and I have not received the funds
Sometimes transfers can take a few days to appear on your statement. If the funds don’t arrive within 5 business days, could you send us a bank statement showing your name, banking details, and all...
➡️ My bank withdrawal was unsuccessful
Possible reasons for why withdrawal was unsuccessful: 👉 You are trying to withdraw funds to someone else bank account. Please note that Your withdrawals can only be instructed to a bank account in ...
➡️ How long will my bank transfer withdrawal take?
When you withdraw through bank transfer, there are a few things you need to know. The most important thing is that these requests are processed from Monday to Friday, so if you request a withdrawa...
➡️ Are there any withdrawal fees?
The exact fees for other currencies in the system may change depending on the option available in your region and on your country of residence. You can check them out here! 👍 In case of a transacti...
How can I withdraw money from Jeton Wallet?
Please click on the menu ´Send´, and you will be able to see all of the withdrawal methods available for your country of residence. Please click on the ‘Send’ menu to view all withdrawal methods ...
➡️ Can I add funds to my Jeton wallet account using somebody else's card or bank account?
❗ You must not deposit through a payment method if you are not the named holder of that payment method account.Jeton takes any violation of this requirement very seriously and will treat any attemp...
➡️ I've deposited through bank transfer, but the money is still not in my Jeton Wallet account. What should I do?
Please note, bank transfers can take up to 48 hours to be credited to your account, but we've got your back. If you need help tracking down what happened to your payment so we can get that money i...
➡️ What are the fees for deposits?
The exact fees for other currencies in the system may change depending on the option available in your region and on your country of residence. You can check them out here! 👍 In case of a transacti...
➡️ What to do if I can’t make a deposit?
If you cannot make a deposit please pay attention to these points below: Deposit only using your personal bank account Check that you have entered the correct online banking details Double-check ...