Jeton
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I applied for physical Jeton card, but I never received it.
Card Delivery Information Please note that delivery times may vary due to international shipping. If you do not receive your card within 2 weeks of placing your order, kindly contact our Customer S...
➡️ My card is damaged. What should I do?
Use “Destroy Card” button in Jeton Page and select related reason. Your card will be renewed accordingly.
➡️ I can't close my card via Jeton App. (My phone is stolen, or my phone is broken, or it's not possible to get OTP or login etc)
💬 In this case, please get in touch with our customer support experts and they will do it for you.
My card is lost or stolen. What should I do?
You must close your card via the Jeton Card page immediately and check your transaction history for any fraudulent transactions. How to Terminate and Reorder Your Card To terminate your card, go...
➡️ Where can I use my Jeton card?
You can use your card for domestic and international transactions, where the merchants accept Visa cards.
➡️ Which type of transaction can I perform?
You can use your card for physical purchases or virtual e-commerce transactions and ATM cash withdrawals.
➡️ Does my card support contactless transactions?
Yes, Jeton Card has contact and contactless technology. 👉 Please note, if your card is newly issued, first you need to perform a Contact Chip/PIN transaction to activate the Contactless interface.
➡️ Setup biometric approvals in few steps
📌 Open the app 📌 Go to More 📌 Tap settings📌 Turn on TouchID/FaceID Get the app here:
➡️ SCA - What is it? How does it work? And why should I use it?
What is strong customer authentication? We use the latest technology to identify if it's really you who is accessing the account. Things that make you unique make the strongest passwords. For iOS, ...
What is my User ID ?
User ID is your unique user number required to access your Jeton Account. How can I find my User ID? On Web:Click on your name in the top-right corner of the screen and select “Manage Accou...