Jeton
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➡️ How to contact us?
You can reach us most conveniently through our dedicated live chat support, accessible 24 hours and 7 days a week. 👇 💬 Contact us
➡️ How to verify my identity? step-by-step
Verifying Your identity on Jeton Wallet website👉 After your initial registration, you will be presented with a KYC notice, where you can start the verification process. 👉 Press on "Start verificati...
How can I change the primary currency on my account?
You can change the Primary currency on your account by following these steps Log in to your Wallet account Click on the ´Currencies´ tab You can add a new currency or Select the options as your P...
➡️ What is my User ID ?
User ID is your unique user number required to access your Jeton Wallet Account. Where to find it: How to find it on the app: Alternatively, you can sign in by phone number or email.Get the app...
➡️ How do I reset my Jeton wallet account password?
In order to reset your password, please select 'Forgot?' at the login screen. You will be asked to provide the number registered to your account and then sent a text with a code. This code will all...
➡️ What is my User ID ?
User ID is your unique user number required to access your Jeton Wallet Account. Where to find it: How to find it on the app: Alternatively, you can sign in by phone number or email.Get the a...
➡️ How can I close/delete my account?
If you're looking to close/delete your JETON account, we want to ensure you have a smooth process. You can close/delete your Jeton wallet by contacting our support team. Before you close/delete y...
➡️ How do I use my credit/debit card with Jeton Wallet?
Please note that for now, credit and debit card deposits are instant and only available for a select number of countries. Please check here for more information. To make a deposit to your Jeton Wa...
➡️ How long does verification take?
Processing times for verification can reach approximately 2 business days; however, during the periods of significant public interest in Jeton wallet, processing periods can take longer. ⌛ Be s...
➡️ Why do I need to supply identification?
The verification process for Jeton Wallet is a standardised compliance measure for anti-money laundering (AML), know your customer (KYC), and counter-terrorism financing (CTF) laws and regulations....