Jeton
- Total activity 225
- Last activity
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Activity overview
Latest activity by Jeton-
Jeton created an article,
➡️ Can I suspend (freeze) my card from Wallet?
Yes you can. You can take action about your tokens (DPAN) individually. Under “Show Card Details” or “Manage” you will see your Devices where your Jeton Card has been added. You will also see statu...
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Jeton created an article,
➡️ While I try to add my card to Apple Wallet, it asked me to verify and provide “Call Center” option, what does it mean?
Please contact with our Customer Support team by phone or by clicking Support chat icon on Jeton page. They will take necessary action.
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Jeton created an article,
➡️ What happens if my iPhone is lost/stolen?
You can suspend/delete token (added card) through iCloud or we can do it on your behalf.You can continue to use your physical card, and add again into your new iPhone.
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Jeton created an article,
➡️ Does unpairing an Apple Watch from iPhone remove the card on Apple Watch?
Yes. The cards on your Apple Watch will be removed if your watch is unpaired from your iPhone.
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Jeton created an article,
➡️ Does removing a card from my iPhone affect the card on my Apple Watch when they are paired together?
No. Any card added to your Watch app is treated independently to the card(s) on your other devices.
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Jeton created an article,
➡️ Can I add another bank's card to Wallet?
Yes you can add as long as the Issuer supports.
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Jeton created an article,
➡️ Will I get a notification for transactions?
Yes you will see declined/approved transaction notification in your main screen. Also you can check your transactions under the Jeton app/transaction list.
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Jeton created an article,
➡️ Why do I see a tick mark with 'Done' on my iPhone when the terminal in the shop says the payment has been declined?
Tick indicates that terminal can read your token. Approve/Decline message comes after according to card availability controls.
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Jeton created an article,
➡️ I can’t add my Card into Wallet and it says “Card Not Added - Contact Your Issuer”
Your card should be (temporarily) closed/blocked and hence cannot be used, please activate/unfreeze it and try again.
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Jeton created an article,
➡️ When my Card isn’t suitable to use (like insufficient funds or freezed) are my tokens affected?
Yes. To be able to use your Tokens (DPANs) your main Card (FPAN) should be available to use.