Jeton
- Total activity 252
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How can I close/delete my account?
If you're looking to close/delete your Jeton account, we want to ensure you have a smooth process. You can close/delete your Jeton account by contacting our support team. Before you close/delete ...
➡️ While I tried to attempt cash withdrawal, ATM retained my card. What should I do?
Sometimes there can be issues in ATM Systems. Unfortunately, you can not take back your card as it's been destroyed by Acquirer Bank. So, you have to Close your card and ask replacement via Jet...
➡️ How can I change my account details?
For security reasons, You can only change your personal details like your name or address by contacting our customer support team. If you would like to update your address:👉 Please provide us with...
Can I add funds to my Jeton account using somebody else's card or bank account?
You must not deposit through a payment method if you are not the named holder of that payment method account.❗ Jeton takes any violation of this requirement very seriously and will treat any attemp...
➡️ I want to see my Jeton physical card details (card number; expiry date; CVV) online. How can I do it? OR I want to use my virtual card for e-com transaction, how can I get full card number, expiry date and CVV?
“Show Card Detail” function should be used via the Jeton Card page. Jeton password is needed to release this information.
How to verify my identity? step-by-step
Verifying Your identity on Jeton Wallet website👉 After your initial registration, you will be presented with a KYC notice, where you can start the verification process. 👉 Press on "Start verificati...
➡️ Is there a card fee?
No there is not. Both physical and virtual card applications are free. For further fee info please visit jeton.com/fees-limits
➡️ How can I change my mobile number in my account?
Before making these changes to your account we need to verify it is really you who is asking this.🔍 Therefore, you will need to get in touch with one of our customer support representatives 🖐️💬 Pl...
How long does verification take?
Processing times for verification can reach approximately 2 business days; however, during the periods of significant public interest in Jeton wallet, processing periods can take longer. ⌛ Be su...
➡️ How long will my bank transfer withdrawal take?
When you withdraw through bank transfer, there are a few things you need to know. The most important thing is that these requests are processed from Monday to Friday, so if you request a withdrawal...