➡️ How can I close/delete my account?

If you're looking to close/delete your JETON account, we want to ensure you have a smooth process. You can close/delete your Jeton wallet by contacting our support team.

Before you close/delete your account

Check Your Balance: If you close your account, you won't have access to your available funds on Jeton Wallet, so please make sure your balance is 0.00 or close to that number.

Pending Transactions: Check if you have any pending transactions. If you have any - they need to be processed before you close/delete your account. You can check transaction history in the history section.

Jeton Card: If you have a Jeton Card*, you won’t be able to manage it after you close/delete your account.

*The Jeton Card is only available to residents of authorized European Economic Area (EEA) countries and the United Kingdom.

For more detailed information, especially about data retention, please visit our privacy policy section at https://www.jeton.com/privacy-policy 

Delete Account via App:

- Open the app

- Go to "More" > "Settings" > "Delete Account" and follow the steps.