Processing times for verification can reach approximately 24hrs; however during the periods of significant public interest in Jeton wallet, processing periods can take longer.
Be sure to monitor your e-mail for official correspondence from the Jeton verification team requesting any additional documentation that may be required for verification.
Our verification department works rapidly to verify all incoming new client documentation, case-by-case. We cannot provide a standard processing period for all cases, as everything must be carefully reviewed by human interaction; however, we can assure you that the verification department will update your account page status the moment verification is completed.
Keep in mind that you do not need to be verified to start deposit to your Jeton wallet account. Verification is essential for users wishing to send/withdraw their balances however, you are free to deposit, exchange and can do so immediately upon signing up.